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**Price and promotions are accurate at the time of posting but can change or expire at anytime.**
For those looking to upgrade their GHDs theres currently a trade in offer for £100 for your old pair
GHD CHRONOS PROFESSIONAL HAIR STRAIGHTENER 26MM PLATE WHITE OR BLACK
£289 normally £189 with trade in, also includes free personalisation
3x faster¹ styling
One stroke highdefinition results that last 24hrs³.
2x less frizz⁵, easyglide styling and up to 85% more shine⁶
Optimum styling temperature 185C
GHD CHRONOS HAIR STRAIGHTENER BUNDLE IN BLACK
3x faster¹ styling
One stroke highdefinition results that last 24hrs²
ghd Chronos Hair Straightener in Black, ghd Bodyguard for All Hair Types and ghd All Rounder Paddle Brush
£338.95 normally or £238.95 after trade in
1.1 These are the Terms and Conditions which apply to ghds Upgrade Programme the Upgrade Programme. By participating in the Upgrade Programme, you will have the option to purchase a new full price ghd Chronos hair straightener new straightener from ghdhair.com UK or ghdhair.comie ROI as appropriate, our Website or participating salons at a reduced price when you trade in your old ghd straightener the old straightener. The Upgrade Programme applies in respect of purchases of ghd Chronos only and NOT ghd Chronos Max or the ghd Chronos Hair Straightener Bundle. Please read these Terms and Conditions carefully to find out further details about how the Upgrade Programme works.
1.2 This promotion is run by ghd. ghd is the trading name of Jemella Limited, company number 04115691 with its registered office address at 82 Dean Street, London, W1D 3SP. If you wish to contact us about the Upgrade Programme, you can email customerserviceghdhair.com or contact our Customer Care team through ukie.help.ghdhair.comHCGB.
1.3 The Upgrade Programme is a shortterm promotion which will be available from 27th February 2025 until 31 March 2025 or such earlier date as required depending on stock availability the Promotion Period. The Upgrade Programme is open to residents of the United Kingdom and Republic of Ireland only, and you must be over the age of 18 to participate.
1.4 Only old devices which are electrical hair straighteners manufactured by ghd may be traded in as part of the Upgrade Programme. The Upgrade Programme only applies when you buy a ghd Chronos straightener and is subject to availability.
1.5 The offer is limited to two 2 purchases of new straighteners per customer, after which any additional purchases under the Upgrade Programme may be rejected at our sole discretion. We may also refuse to accept or cancel any orders placed under the Upgrade Programme where we have reasonable grounds to suspect fraudulent activity.
1.6 Only new straighteners purchased at full price are eligible for the Upgrade Programme. The Upgrade Programme cannot be used in conjunction with any other offer or promotion including sale.
1.7 ghd reserves the right to amend or suspend the Upgrade Programme at any time.
2 The Upgrade Programme How it works
1 Via our Website
2.1 To participate in the Upgrade Programme, you should add a full price ghd Chronos hair straightener to your basket. Enter code UPGRADE at checkout to notify us that you want to trade in your old straightener as part of the Upgrade Programme. When you complete your purchase, please be aware that the new straightener will be purchased at full price. You can purchase your new straightener using any of the payment methods available on ourWebsite.
2.2 For UK orders, there will be a QR code on the return information card included in the delivery of your new straightener, which you can scan to create a return label, or arrange a collection with Royal Mail to send your old straightener back to us. For ROI orders, contact our Customer Service team when you have received your new straightener to request a prepaid returns shipping label, which you can print and use to send your old straightener to us, as well as return information card.
2.3 You must safely package up your old straightener using your own packaging and send it to us within fourteen 14 days of receiving your new straightener. You should complete your return information card and include it in the package. Please obtain and retain proof of postage in case your parcel gets lost in transit.
2.4 Once we have received your old straightener back from you, we will check that it is eligible for participation in the Upgrade Programme and that the relevant criteria have been met set out in clause 3 below, the Eligibility Criteria. Once this has been verified, we will issue a partial refund via your original payment method for the new straightener within fourteen 14 days or once we have received the old straightener from you, whichever is later. Please allow additional time for ROI orders, where delivery can take longer.
2.5 Subject to meeting the Eligibility Criteria, the partial refund will be in the following amounts £100 for UK orders and 115 for ROI orders taking into account exchange rates. Any shipping or delivery fees when you send your old straightener to us will not be refunded. I
2.6 Once your partial refund has been issued, please allow 35 days for the funds to reach your account, although note this may differ from bank to bank.
2.7 The Upgrade Programme code can only be used once per order, meaning the maximum price reduction is set out in clause 2.4 above.
2.8 ghds Standard Terms and Conditions of Sale, will apply to the purchase of your new straightener, save as varied by these Upgrade Programme terms and conditions. These Upgrade
Programme Terms and Conditions do not apply to normal purchases made from our website.
2 Insalon
2.9 You can also take part in the Upgrade Programme by going to a participating salon inperson. Hand in your old straightener to the salon and you will receive the discount off your new straightener at the point of sale. Please be aware that salons set their product prices and discounts for ghd products independently.
2.10 Your old straightener must meet the Eligibility Criteria in order to qualify, and the salon will check this before issuing a discount on your new straightener. They will arrange for your old straightener to be sent back to us directly.
2.11 The purchase of your new straightener from the salon will be governed by the contract of sale between you and the salon directly, and not ghd. Please refer to their terms and conditions and returns policy instore.
3 Your old straightener
3.1 Once we have received your old straightener, you acknowledge that it becomes ghds property and we will be unable to return it to you. This applies whether or not your old straightener meets the Edibility Criteria below, and even if you change your mind about participating in the Upgrade Programme.
3.2 To participate in the Upgrade Programme and receive your partial refund, you must send us your old straightener within fourteen 14 days of receiving your new straightener. The following Eligibility Criteria will apply in order to qualify for the partial refund on your new straightener under the Upgrade Programme
a Your old straightener must be a genuine ghd straightener any model. Other brands will not be accepted, and if we suspect that the old straightener is a counterfeit product we reserve the right to reject it and involve enforcement agencies if we deem it necessary to do so.
b Other ghd products, such as hair dryers, wetline products and accessories, are not eligible for the Upgrade Programme.
c Your old straightener does not need to be in working order, but it must be in one piece with cord and plug still attached.
3.3 If you fail to send us your old straightener within fourteen 14 days of receiving the new straightener, or if upon inspection your old straightener is not an eligible product or does not meet the above criteria, you will not be able to participate in the Upgrade Programme and we reserve the right not to issue, or to cancel, the partial refund against the purchase of your new straightener. If in these circumstances you wish to return the new straighteners to us, you may do so in accordance with our standard returns policy.
3.4 When you return your old ghd straightener to us, we work with a trusted waste disposal partner to ensure these tools are disposed of responsibly.
